Pulsebay Privacy Policy

Effective Date: January 1, 2023

At Pulsebay (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose information when you visit our website or use our services.

1. Information We Collect

1.1 Contact Form Submissions

• When you fill out our contact form, we collect details such as your name, email address, and any message you provide.
• We may use this information to respond to your inquiries and periodically send newsletters if you haven’t opted out.

1.2 Google Analytics

• We use Google Analytics to gather anonymous statistical data (e.g., number of visits, pages viewed).
• This helps us understand how our website is used and improve user experience.
• We do not use cookies ourselves, but Google Analytics may utilize certain tracking technologies to provide these statistics.

2. How We Use Your Information

2.1 Communication & Newsletters

• We use your contact details to communicate with you, answer queries, and send newsletters.
• All newsletters include an unsubscribe link, allowing you to opt out at any time.

2.2 Service Improvements

• Analytics data guides us in enhancing our website layout, features, and content.

2.3 Cross-Border Data Transfers

• Our servers and certain third-party services are located in Australia and the United States, meaning your data may be transferred outside of New Zealand.
• We take appropriate measures to ensure your data remains secure and is processed according to this policy.

2.4 Retention of Data

• We keep your personal information indefinitely unless you request deletion or unless we no longer need the data to provide our services.

3. Disclosure of Information

3.1 Third-Party Services

• We may share limited data with third-party providers (e.g., hosting platforms, newsletter systems, analytics tools) to perform tasks on our behalf.
• We only share necessary information, and these providers must maintain confidentiality and security practices that align with our standards.

3.2 Legal Requirements

• We may disclose your information if required by law, court order, or government regulation, or if such disclosure is necessary to protect our rights, safety, or property.

4. Security Measures

• We use HTTPS encryption and secure hosting to protect data transfers.
• Access to personal data is restricted to authorized personnel who require it for business functions.
• While we follow industry standards to safeguard information, no method of electronic storage or transmission is 100% secure.

5. Children’s Privacy

Our services and website are not directed at children under the age of 16 (or the relevant age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

6. Your Rights & Choices

6.1 Unsubscribe from Newsletters

• You can opt out of our mailing list at any time by clicking the unsubscribe link in our emails or by contacting us directly.

6.2 Access & Correction

• You may request access to, or correction of, your personal information we hold, in accordance with the New Zealand Privacy Act.

6.3 Data Deletion

• If you would like us to remove your personal data from our systems, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant updates, we will notify users via the website or email before the changes take effect.

8. Contact Us

If you have any questions about this Privacy Policy or would like to request any changes to your personal data, please reach out:
Email: [email protected]