Website Maintenance Services in NZ - So Your Site Doesn't Break at the Worst Possible Moment
A website without maintenance is a website running on borrowed time. Plugins go outdated. Core updates break things. SSL certificates expire. Google changes an algorithm and suddenly your rankings drop because your site is slow. We handle all of this - so you don't have to think about it.
Why Websites Need Ongoing Maintenance
It's Working Fine Is Not the Same as It's Being Maintained
Your site might be working fine today. But without ongoing maintenance:
Risks of neglecting maintenance
Security vulnerabilities accumulate - outdated plugins are one of the most common entry points for WordPress hacks. You won't know until the damage is done.
Performance degrades - databases grow, caches fill, speed drops. Your Google rankings follow.
Updates break things - WordPress core updates, PHP version changes, and plugin conflicts can take down a working site instantly if they're not tested first.
Backups may not exist - most hosts have backup policies that sound fine until you need to restore and find out they don't actually work.
Nobody's watching - downtime happens. If nobody's monitoring, you find out when a customer tells you.
Maintenance isn't exciting. It's what keeps the boring from becoming catastrophic.
What's Included
What OurMaintenance Plans
WordPress core, theme, and plugin updates applied, tested in a staging environment, and pushed live only when confirmed working. No updates applied directly to your live site without testing first.
Malware scanning, vulnerability alerts, login protection, and immediate response if something is detected. We use commercial-grade security tools, not free plugins.
Page speed monitoring, database optimisation, and cache management - your site stays fast. If it slows down, we find out before your customers do.
24/7 monitoring with alerts. If your site goes down, we know immediately and work to restore it - not when a customer reports it on a Monday morning.
Automated daily backups stored off-server. We test restore procedures, not just the backup creation. If you need a restore, it actually works.
Minor content changes included in higher-tier plans - text updates, image swaps, new pages. Anything that doesn't require design or development work.
Things break at inconvenient times. On a maintenance plan, you're first in the queue. Urgent issues responded to within 2 hours during business hours, critical issues monitored 24/7.
Maintenance Plans
Choose theRight Plan
Essential
From $100/ Month
Core updates, weekly backups, uptime monitoring, and security scanning. The minimum a live website needs to be maintained safely.
Standard
From $200/ Month
Everything in Essential, plus daily backups, performance monitoring, and 1 hour of content updates per month. For businesses that rely on their website for lead generation.
Premium
From $300/ Month
Everything in Standard, plus priority support, monthly performance reports, advanced security monitoring, and 3 hours of content and development time. For ecommerce and high-traffic sites where downtime and performance directly affect revenue.
Custom plans available for larger sites, multi-site setups, and web apps requiring development-level maintenance. Book a call to discuss.
Who This Is For
You Need aMaintenance Plan If...
Your website is your primary lead generation channel
You run an ecommerce store and downtime = lost revenue
Your previous agency built the site and is no longer around
You've had a security incident before and don't want a repeat
You're making regular updates and nobody's managing the risk of breaking things
You simply don't want to think about your website infrastructure
If your business runs on your website, your website needs someone responsible for it.
Frequently AskedQuestions
Do you maintain sites you didn't build?
Yes. We do a site audit first - we'll tell you the current state of the site, any immediate risks, and what needs to be addressed. You'll know what you're paying for before the plan starts.
What if something breaks that's not covered in the plan?
We'll quote the fix and get it sorted. Maintenance plans cover preventative work and monitoring - major issues caused by third-party changes, hacking, or hosting problems are quoted separately. We'll always be upfront about what's in scope.
How do I submit content update requests?
We set up a simple request process at onboarding - email or a shared task system, depending on what works for your team. Most content updates are completed within 1-2 business days.
Can I pause or cancel the maintenance plan?
Yes - plans are month-to-month after an initial 3-month period. We don't lock you in for years.
Do you provide reports?
Standard and Premium plans include monthly reports - uptime, speed scores, security status, and updates applied. You'll always know what's been done.
What platforms do you maintain?
WordPress, WooCommerce, Shopify, BigCommerce, and custom web applications. See our web development services for the full range.
Don't Wait for Something to Break to StartThinking About Maintenance
Book a free 30-minute call. We'll look at your site, tell you what state it's in, and recommend the right plan - or tell you if you don't actually need one.